At Thinkbiz, we strive to provide our customers with the best possible service. However, we understand that sometimes you may need to cancel your digital ticket order. Please take note of the following cancellation policy:
1. No refunds after purchase:
Once you have purchased a digital ticket from Thinkbiz, we are unable to offer a refund. This is due to the nature of the digital tickets, which cannot be returned or resold.
2. Transfer of tickets:
If you are unable to attend the event for which you purchased the digital ticket, you may transfer the ticket to another person. Please contact us as soon as possible to make arrangements for the transfer.
3. Cancellation by Thinkbiz:
In the event that an event is cancelled or rescheduled, Thinkbiz will provide a full refund for the digital ticket(s) purchased. We will contact you directly with details on how to claim your refund.
Please note that by purchasing a digital ticket from Thinkbiz, you agree to the terms and conditions of this cancellation policy.